How to Know if Your Porter Robinson Order Was Successful
Learn how to confirm your Porter Robinson order and what to do if you didn’t get a confirmation email.
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Tracking Orders, Payments, & Receipts
Learn how to track your order, get payment confirmations, and view receipts.
How to Fix a Wrong Shipping Address on Your Porter Robinson Order
Need to update your shipping address? Here's what to do if you entered the wrong one.
How to Cancel or Change Porter Robinson Orders
Learn how to cancel or make changes to your Porter Robinson order before it ships.
Reasons Why Your Porter Robinson Order May Be Canceled
Understand common reasons for CUSTOMIZE order cancellations and what to do next.
Which Payment Methods are Accepted by Porter Robinson
See what payment options are accepted by Porter Robinson, including credit cards and Klarna.
Why You Might See Multiple Charges from Porter Robinson
Unsure why you were charged more than once? Here's what it could mean and how to fix it.
What to Do If Your Credit or Debit Card Isn’t Working at Checkout
Having issues with payment at checkout? Follow these steps if your card is being declined.
Understanding Non-Sterling Transaction Fees on International Orders
If you’re ordering from outside the U.S., your bank may charge a fee. Here’s why. What is a non-sterling fee?. It’s a small charge from your bank for converting your payment into U.S. dollars. How to avoid surprises. Check with your bank before order